My progress was lost.
Make sure you are using the same account previously linked to your progress.
The leaderboard is not updating.
Check your internet connection and wait a few minutes for synchronization.
I found a bug.
Please contact support and describe the issue in detail.
I was banned.
You may contact support to request a review of the action taken.
How do seasonal rewards work?
Season rewards are distributed according to ranking positions and event rules.